Run With Ease
Troubleshooting, guides and case studies for your restaurant
Using this on your own.
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Guides from the manufacturer's own manual — the fault
codes, the intervals, and what nobody on the floor should
touch. Each one opens in its own tab and prints from there.
Nothing here was invented, and every sheet says where its
figures came from.
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From your own work
Every task you ticked “use this to build an SOP” on,
gathered with everything that was written while it was worked.
This is the raw material for a standard procedure — so
writing one is editing rather than remembering.
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What actually happened, on our machines, with the dates and the
measurements kept. No manual contains one of these — which
is the whole reason they are worth writing down. The second oven
repeated the first one's fault from scratch because nobody had
written the first one down.
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A workflow is a set of yes/no questions that leads whoever is
standing in front of the problem to the answer. Build it once,
and anybody on shift can follow it — including at 11pm
when you are not there.
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